BE PREPARED
Throughout the year #SurreyPrepared will be thinking about what we can all do to prevent and prepare for life’s emergencies. Each month we are highlighting one action which we encourage everyone to take to help build up resilience. This month the focus is on utilities loss
Utilities Loss
Sign up to a Priority Services Register
Extra support with your gas, electricity and water when you need it most
From keeping water running for drinking and washing hands, to charging medical equipment or mobility scooter’s, to staying warm, it’s vital to keep utilities going in the event of a problem with your gas, electricity or water supply.
The Priority Services Register can help you do this. If you or someone you know is vulnerable, requires additional assistance or has additional communication needs then you can sign up to the Priority Services Register by contacting your utility providers. It is free and can help you or a loved one to stay safe, warm and independent in their own home.
As well as help in an emergency, there are other benefits to being on a Priority Services Register including advance notice of planned power cuts or interruptions to water supply, help with accessing prepayment meters, receiving bills in an alternative format and more.
People who may qualify for this service:
- are of pensionable age
- are disabled or chronically sick
- have a long-term medical condition
- have a hearing or visual impairment or additional communication needs
- are in a vulnerable situation
- have young children under the age of five years old
To find out more about priority registers, you’ll need to contact each of your utility providers – their contact details will be on your bills.
Would you know where to find your gas water or electricity mains in a hurry? Identifying and labelling them clearly means you will never be in doubt in an emergency. #SurreyPrepared
How would your family cope with a sudden loss of water supply? Keeping some bottled water at home could help bridge the gap until you can restore your supply or access water elsewhere #SurreyPrepared
Don’t run out of water during a shortage. Find out if you’re eligible for your water company’s free Priority Services Register so you can receive extra help when you need it most #SurreyPrepared
Power cut? Phone 105 for emergency help and advice. It doesn’t matter which company your electricity is supplied by and the call is free from mobiles and landlines. #SurreyPrepared https://www.powercut105.com/
If you have medical equipment at home, keep it running without worrying by signing up your power company’s Priority Services Register today #SurreyPrepared
Smell gas? Go outside and call the National Gas Service Emergency Line on 0800 111 999 to report a suspected gas leak. They’ll advise you from there #SurreyPrepared
Vulnerable people are at much greater risk from gas leaks and fires in their homes. @SGNgas offer a free locking cooker valve for those with dementia or autism so residents are safe and their friends, family and carers are reassured #SurreyPrepared
